FAQ

for Exhibitors

Here we’ve compiled answers to some of the most common questions we receive from exhibitors. We hope you find what you’re looking for, and if not, you’re welcome to contact us.

FAQ

General Information

Here you’ll find general information that is useful to know before and during your visit.

Information about move-in and move-out will be available soon.

Wednesday, April 28, 2027

Thursday, April 29, 2027

Times will be updated shortly.

You register your booth staff yourself via My Easyfairs. All booth staff must be registered, here’s how to do it:

  1. Log in to My Easyfairs with the credentials you received when booking a booth at the fair.
  2. Click “Forgot password” if you need new login details.
  3. Click on the fair you are exhibiting at.
  4. Select “Prepare your booth,” number 2 on the timeline in your My Easyfairs, and then “Register my booth staff.”
  5. You will now be linked to a new portal. Select “Personnel” in the menu on the left.
  6. Click “Add new” and enter your booth staff’s details.
  7. Finally, you can choose to save the registrations or send them directly to your staff using the buttons in the bottom left corner.

FAQ

At the fair

Here you’ll find answers to common questions that may arise on-site during your participation in the fair.

We’re glad you’re interested in giving a presentation at Food Innovation. Please contact Sofia Johansson to discuss the topic and format you’re interested in:

sofia.johansson@easyfairs.com

With a few simple tips, you as an exhibitor can maximize your participation. Here’s a short checklist:

  • Update your profile in My Easyfairs
  • Promote your participation through your channels and invite your own customers using your personal link, which you’ll find in My Easyfairs.
  • Invest time and effort in your booth so it looks visually appealing to visitors. A tip is to attract visitors with some kind of activity, such as a competition or by offering something tasty.
  • Have the right people on-site. Choose your most engaged and knowledgeable team members for the booth.
  • Engage your booth staff. Ensure you have enough staff and plan for breaks and lunch.
  • Actively use both Visit Connect and the Smart Badge reader during the fair.
  • Don’t forget to follow up after the fair! Leads can be found in My Easyfairs and the Visit Connect portal.

In short, prepare well to be the best!

Find accommodation near Malmömässan here!

FAQ

Collect leads

Here you’ll find answers on how to collect leads efficiently during your participation.

The Smart Badge is the digital business card for all participants. Scroll down the page to learn more about all the benefits you, as an exhibitor, gain by collecting leads through Smart Badges.

With Visit Connect, you as an exhibitor can scan the QR code on a visitor’s Smart Badge to collect hot leads. Scroll down the page for more information.

FAQ

Marketing

Here you’ll find answers on how you can work with marketing before, during, and after the fair.

Getting the right visitors to the fair is a team effort. Both we as organizers and you as exhibitors are responsible for inviting visitors. Statistics show that exhibitors who market their participation before the event achieve 250% better results than those who don’t.

You can think of the fair as a shopping mall: we, the organizers, are the mall, and you, the exhibitors, are the stores. To attract customers to your store instead of all the others, you need to promote your presence and stand out from the crowd. Once on-site, the store must also look appealing and have knowledgeable staff available to build strong relationships with visitors who actually come to your booth.

To maximize your participation at the fair, we offer several tools to help you along the way:

Your exhibitor page on our website

Under the “Exhibitor list” on our website, the information you fill in via My Easyfairs is displayed. (For more details, see the My Easyfairs section.) Here you can describe your company, upload innovative products and news, and post job openings. Statistics show that exhibitors with a complete My Easyfairs profile generally perform better on-site. This information is also sent individually to all visitors who scan your reader at the fair.

Your personal registration link

You can find this in My Easyfairs under “Invite your existing and potential customers” and “Invitation.” Benefits of the personal registration link include:

  • A quick and easy way to promote your participation
  • Collect leads even before the fair opens (all visitors who register through your link are visible in MyEasyfairs)
  • Receive an SMS notification when a visitor who registered through your link arrives at Kistamässan

Personal banner

We’ve prepared a banner for you to use in your marketing. You can find it in My Easyfairs under “Marketing materials.”

Don’t forget to tag us on Facebook, Instagram, and LinkedIn @foodinnovationexpo and use our hashtag #foodinnovation on social media.

What is My Easyfairs:
The majority of visitors plan their visit via our website. The information you fill in on My Easyfairs is what appears in our exhibitor list on the website. Here you can present your company, your products, news, and job openings. During the fair, you will have a Smart Badge Reader in your booth that visitors can scan with their Smart Badges (name tags). When they scan your reader, they receive the information you uploaded via My Easyfairs sent to them by email.

Through My Easyfairs, you can also:

  • Invite your customers via your personal link
  • Register booth staff
  • Create logins for your colleagues so they can also edit information in My Easyfairs
  • See which EasyGo package you have booked

Logging in to My Easyfairs:
When your company’s booth was booked, the person who made the booking received an email from “My Easyfairs” with a link to the system, prompting them to confirm their email address and choose a password. The email address is the username, and the password you choose becomes the login password. If the password is forgotten, select “Forgot password” and follow the instructions. In some cases, if there are issues, switching browsers and trying again may help.

Have you filled in your information previously?
This information is still available in My Easyfairs. Log in again to make sure it appears in the current exhibitor list on the website.

Add more users:
You can invite others within your company to My Easyfairs if you want more people to have access to the account.

Link to My Easyfairs. 

Yes, we have all marketing materials available. We will publish a link shortly.

MyEasyfairs

Our exhibitor portal

In our exhibitor portal MyEasyfairs, you can upload information about your company, your logo, contact details, register booth staff, download banners, and access your digital ticket. MyEasyfairs is linked to the website’s exhibitor list, so make sure to maximize your visibility by completing and keeping your profile up to date!

Smart badge

A digital business card

As an exhibitor, you will receive a reader during move-in to place on your booth wall to enhance the overall experience for our visitors. The reader is a wireless sensor that is positioned in your booth.

When a visitor touches the reader with their Smart Badge, all the company information you have shared in My Easyfairs is automatically collected. The information is summarized and sent in a single email after the end of the fair day.

Food Innovation riktad marknadsföring 1

Visit Connect

Collect contact information

For those with GoLeads, GoPlus, and GoPremium. With the Visit Connect app, you can scan information about the visitors who come to your booth simply by scanning the QR code on their Smart Badge. This makes follow-up after the fair easier and ensures you don’t lose important business cards or contact information.

Your personal
assistant at the fair

We’re excited to introduce our event app, Easyfairs Nordic, which will enhance your experience as an exhibitor before, during, and after the fair! The app is more than just a scheduling tool – it allows you to network with customers and potential partners. Get ready now by creating your company profile and inviting your team members.

Can’t find the answer to your question?

Contact the team